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SPICEJET IS HIRING EXECUTIVE-CUSTOMER RELATIONS

SpiceJet is #Hiring #Executive -#Customer #Relations At #Gurugram

#City: Gurugram
#Date – 31st January to 2nd February
#Timing -10:00 am -12:00 noon
#Venue – Plot No. 319, Udhyog Vihar, Phase-4
Gurugram, Haryana 122016

Kindly report at the below mentioned address and other details and do carry a copy of below listed documents:
Updated Resume
Pan Card
Adhaar Card
Passport/ Voter ID
10th,12th & Graduation (Mark sheet/ Certificate)
Age Criteria – 18 Yrs – 27 Yrs
Dress Code – Formals

Designation: Executive – Customer Relations
Department : Customer Relations
Location : Gurugram
Experience : 0-2 Yrs
Educational Qualification: MBA/PGDM (Any Stream),Graduate (Any Stream except B.Tech)

Job Responsibilities:
Handling inquiries / complaints from customers, targeting the satisfactory closure.
* Providing help and advice to customers using the organisation’s product or services;
* Communicating courteously with customers by telephone, email, letter and face to face
* Offering/ selling competitive prices & packages to customers , as and when required.
* Finding ways to measure Customer Satisfaction and improve services.
* Response Time: Cases should be handled with in the defined TAT.
*Keeping accurate records of discussions or correspondence with internal and external customers
* Consistency in quality.
* Handling Administrative work

Handling inquiries / complaints from customers, targeting the satisfactory closure.
* Providing help and advice to customers using the organisation’s product or services;
* Communicating courteously with customers by telephone, email, letter and face to face
* Offering/ selling competitive prices & packages to customers , as and when required.
* Finding ways to measure Customer Satisfaction and improve services.
* Response Time: Cases should be handled with in the defined TAT.
*Keeping accurate records of discussions or correspondence with internal and external customers
* Consistency in quality.
* Handling Administrative work

Required Skills :
* Excellent Written communication skills in both Hindi and English.
* Excellent verbal communication skills in both Hindi and English.
*Confidence and ability to handle passengers and provide only the best customer service.
*The candidates should be willing to work in rotational shifts 24 x 7 Operations
Benefits –
1) Pick-Up/Drop Facility

Just explore your career in Aviation Industry!!
#BestAirHostessTrainingInstituteInDelhiNCR


Regards,
GoalsMate Academy
Noida-201301 (Delhi-NCR)
Contact us on
0120-4547979/ hr@goalsmate.com
https://www.facebook.com/Goalsmate

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